Shipping Policy

Thank you for shopping with Paula Gizmos! Our shipping policy outlines the details of our delivery process to ensure a smooth experience.

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1. Shipping Method

• All orders are shipped via our trusted delivery partners and are payable through Cash on Delivery (COD) only.
• We currently do not offer online payment options or self-pickup services.

2. Shipping Charges

• Standard shipping is free for orders

3. Delivery Timeframe

• Orders are processed and dispatched within 2 business days of confirmation.
• Delivery timelines vary based on location:
  • Local Areas: 3–5 business days.
  • Regional/Remote Areas: 5–7 business days.

4. Order Tracking

• Once your order is dispatched, you will receive a notification with tracking details.
• Use the tracking information provided to monitor the status of your delivery.

5. Delivery Conditions

• Ensure someone is available at the delivery address during the expected delivery timeframe to receive the package and make the payment.
• Orders will only be handed over upon full cash payment.
• If delivery is unsuccessful due to incorrect address details or unavailability, our team will contact you to reschedule.

6. Undelivered Orders

• Orders that cannot be delivered after two attempts may be canceled. For further assistance, contact our support team.

7. Damaged Packages

• If your package is visibly damaged upon delivery, please refuse to accept it and notify us immediately.
• If damage is discovered after accepting the delivery, report it to our support team within 48 hours to initiate a return or replacement.

8. Restricted Delivery Areas

• We currently deliver only to locations within our serviceable regions.
• If your address falls outside these regions, please contact us to check availability.

9. Contact Information

For questions about your order or shipping, contact us: [email protected]